Cashier guide for UK players
AliceWin Payments
AliceWin takes deposits by card and Google Pay and pays out by bank transfer or card. Your balance is held in euros, so this page shows each limit in pounds as well, together with the checks you need to pass before your first withdrawal.
Paying in
Depositing at AliceWin
A wallet symbol beside your balance opens the cashier, which is split into Deposit and Withdrawal tabs. On the deposit side you can pay by Visa or Mastercard or by Google Pay. Both accept from 20 euros to 1,000 euros a time, which is about £17 to £836.
A Deposit Bonus selector sits above the methods, so pick the welcome match there before you pay if you want it. The footer pictured here shows the wider set of payment brands that AliceWin works with, including Apple Pay, Skrill, Revolut and several cryptocurrencies. The cashier shows the methods open to your account and country.
Open the cashier from the wallet symbol.
On Deposit, pick the match or select No Bonus.
Select card or Google Pay and enter the amount in euros.
Approve it in your banking app or in Google Pay.
| Method | Smallest deposit | Largest deposit | Notes |
|---|---|---|---|
| Visa and Mastercard | £17 (20 euros) | £836 (1,000 euros) | Personal cards only, held in your name |
| Google Pay | £17 (20 euros) | £836 (1,000 euros) | Deposits only, not available for payouts |
Cashing out
Withdrawing your winnings
Withdrawals go by bank transfer, marked TOP in the cashier, or back to your card. A bank transfer takes 50 euros to 5,000 euros per request, about £42 to £4,180. A card payout takes 20 euros to 3,000 euros, about £17 to £2,508. The terms set a processing time of up to 3 business days, plus the time your bank takes to post the funds.
Each deposit has to be staked in full one time before you request a payout. Withdrawing without doing so can attract a processing fee. You can have up to three withdrawal requests waiting at the same time, and while one is pending you cannot take a new bonus.
| Method | Smallest payout | Largest payout | Processing |
|---|---|---|---|
| Bank transfer | £42 (50 euros) | £4,180 (5,000 euros) | Up to 3 business days plus bank time |
| Visa and Mastercard | £17 (20 euros) | £2,508 (3,000 euros) | Up to 3 business days |
Withdrawals are paid solely to accounts registered to you. Third party payments break the terms and any winnings linked to them may be voided.
Caps
How much you can withdraw
Standard accounts can take out up to 500 euros a day, 2,000 euros a week and 7,000 euros a month. In pounds that is about £418, £1,672 and £5,852. A big win above the monthly cap is paid in monthly parts. The monthly cap rises with your VIP level, reaching 30,000 euros, about £25,080, at Obsidian.
| Levels | Monthly cap in euros | In pounds |
|---|---|---|
| Bronze 1 to Bronze 4 | 7,000 | £5,852 |
| Silver 1 and Silver 2 | 8,000 | £6,688 |
| Silver 3 and Silver 4 | 9,000 | £7,524 |
| Gold 1 | 10,000 | £8,360 |
| Gold 2 | 12,000 | £10,032 |
| Gold 3 | 14,000 | £11,704 |
| Gold 4 | 16,000 | £13,376 |
| Platinum 1 | 20,000 | £16,720 |
| Platinum 2 | 22,000 | £18,392 |
| Platinum 3 | 24,000 | £20,064 |
| Platinum 4 | 26,000 | £21,736 |
| Obsidian | 30,000 | £25,080 |
Free spins handed out without a deposit can pay out at most 50 euros, about £42. Anything above that is removed when you withdraw.
Verification
Documents AliceWin asks for
An identity check is required on your first withdrawal and once your total deposits pass 2,000 euros, about £1,672. AliceWin can also ask at any other time. VIP status starts only after the check is complete, so sending documents early also opens the cashback ladder.
- Both sides of an official photo ID that stays valid for three months or more.
- A selfie with the same ID held next to your face.
- A bank statement or household bill that confirms where you live.
- A video call when your papers use a non Latin script.
You have 14 days from the request to finish. If it is not complete by then, winnings may be voided, and the account may be frozen if AliceWin fails to reach you during the fortnight after you ask for a payout.
Fees
Currency, fees and dormant accounts
AliceWin accepts 13 currencies: AUD, BDT, BGN, CAD, CHF, CZK, DKK, EUR, HUF, NOK, NZD, PLN and USD. Sterling is not among them, so UK accounts are held in euros. When you pay with a pound card, your bank handles the exchange and might charge a foreign usage fee, and the same happens in reverse on a payout.
AliceWin itself shows no deposit fee. Payment providers may charge their own, and a bank transfer can pick up charges from an intermediary bank. Accounts dormant for 12 months pay 10 euros monthly, about £8, until play resumes or nothing is left.
- Account currency
- EUR
- Rate used on this site
- 0.836 pounds per euro
- Casino deposit fee
- None shown
- Turnover before payout
- 1x each deposit
- Pending requests
- Up to 3
- Dormant fee
- £8 a month after 12 months
Questions
AliceWin payment questions
How little can I deposit at AliceWin?
The smallest card or Google Pay deposit is 20 euros, about £17. The largest single deposit is 1,000 euros.
How long do AliceWin withdrawals take?
Requests are processed within 3 business days. Bank transfers then need extra time to reach your account. Higher VIP levels aim to pay much faster.
Can I withdraw to Google Pay?
No. Google Pay is for deposits only. Payouts go by bank transfer or to your Visa or Mastercard.
What is the daily withdrawal limit?
Standard accounts can withdraw 500 euros a day, about £418, with 2,000 euros a week and 7,000 euros a month.
At what point does AliceWin check my ID?
Verification is needed on your first withdrawal or when your deposits pass 2,000 euros. Upload ID, a matching selfie and an address document inside 14 days.